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Privacy Policy

Last Updated: March 20, 2025

Introduction
At Feather IT, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, our client’s mobile app on Google Play, and our digital marketing channels on Facebook and LinkedIn.

Information We Collect

  • Personal Information: We may collect details such as your name, email address, phone number, and other information you voluntarily provide.
  • Usage Data: This includes information about your interactions with our website and mobile app, such as IP address, browser type, device information, and pages visited.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to monitor activity, improve our services, and enhance user experience.
  • Social Media Interactions: Data may be collected through our digital marketing initiatives on platforms like Facebook and LinkedIn, such as engagement metrics and preferences.

How We Use Your Information

  • Service Delivery: To provide, maintain, and enhance our software development, IT consulting, and related services.
  • Personalization: To tailor your experience on our website and mobile app, ensuring content and offers are relevant to you.
  • Marketing and Communications: To send updates, offers, and other communications about our services, including via digital marketing channels.
  • Analytics: To analyze trends, usage, and activities so that we can improve our services and ensure a secure experience.

Information Sharing and Disclosure

  • Third-Party Services: Your information may be shared with trusted third parties that assist us with analytics, advertising, and other service functions (e.g., Google Play, Facebook, LinkedIn).
  • Legal Requirements: We may disclose information when required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction, subject to appropriate confidentiality safeguards.

Data Security and Retention

  • Security Measures: We implement a variety of security measures including encryption, secure servers, and regular monitoring to protect your data from unauthorized access, alteration, or disclosure.
  • Retention Period: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Your Rights and Choices

  • Access and Correction: You have the right to request access to, or correction of, your personal information held by us.
  • Opt-Out Options: You may opt out of receiving marketing communications or disable cookies via your browser settings.
  • Data Deletion: Requests to delete your personal information can be made by contacting us directly.

International Data Transfers
If your information is processed in a country different from your place of residence, we ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@featheruniverse.com
  • Phone: +8801313650931
  • Address: Arupama Liberty Homes (1st Floor), House No: 2, Road No: 06, Block: F, Ward: 33, Dhaka Udan, Mohammadpur, Dhaka-1207, Bangladesh.